Last Updated: December 17, 2025
This Privacy Policy describes how GoldenBasis, Inc. ("ZeGid," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use the ZeGid app and related services (the "Services").
ZeGid is a financial technology company that helps users manage self-custody cryptocurrency wallets and connects them with third-party partners for financial services like onramping/offramping, investing, and US virtual bank accounts. We are not a bank, money services business (MSB), or money transmitter. All regulated financial services are provided through our licensed and regulated partners.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Age Requirement: Our Services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will delete that information promptly.
We use Sentry to collect crash reports and error logs to maintain app stability. This includes technical information about your device and app state at the time of an error.
We use PostHog to analyze app usage, including how you navigate and interact with the app. For users in the European Economic Area or United Kingdom, this processing occurs only with your consent. You may withdraw consent by contacting support@zegid.com.
We may receive information about you from our service providers and partners, including for identity verification, compliance, and regulatory purposes.
When you use our Services to interact with the Base blockchain network, transaction information is permanently recorded on the blockchain and becomes publicly viewable. This includes wallet addresses, transaction amounts, timestamps, and any other data included in blockchain transactions. Due to the nature of blockchain technology, this information cannot be modified or deleted once recorded.
We may derive additional information or draw inferences based on the data we collect, such as risk assessments, usage patterns, and eligibility determinations for our Services.
We use your personal information for the following purposes:
If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases:
We may share hashed identifiers (such as email address or phone number) with Meta Platforms, Inc. to measure and improve ad campaign effectiveness. For users in the European Economic Area or United Kingdom, this sharing occurs only with your consent. You may withdraw consent by contacting support@zegid.com.
We may share your information with third parties when you explicitly consent to such sharing.
Primary Data Processing: All personal data is processed and stored in the United States on cloud infrastructure.
Cross-Border Considerations: If you are accessing our Services from outside the United States, your information will be transferred to, stored, and processed in the United States.
Future International Expansion: As we expand our services internationally, we may process data in additional jurisdictions and will update this Privacy Policy accordingly.
Safeguards for International Transfers: For users in the European Economic Area or United Kingdom, your data is transferred to the United States. We protect these transfers using Standard Contractual Clauses approved by the European Commission. You may request a copy of these clauses by contacting support@zegid.com.
We retain your account data for as long as your account remains active. After account closure:
You may request corrections to inaccurate personal information by contacting us.
The availability of these rights may vary based on your location and applicable law.
If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have the following rights under GDPR:
To exercise these rights, contact support@zegid.com. We will respond within 30 days. Note: We may be unable to delete certain data required for regulatory compliance (transaction records, KYC documents) but will inform you of any such limitations. You also have the right to lodge a complaint with a data protection supervisory authority in your country of residence.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to request deletion of your information.
We may use automated systems to make decisions about your account, including fraud detection, identity verification, and eligibility assessments. These decisions are made through our partners' systems to protect you and comply with legal requirements. If you believe an automated decision has negatively affected you, you may contact us to request a review.
We implement appropriate technical and organizational security measures to protect your personal information, including:
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party services, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in our app and updating the "Last Updated" date above.
If you have questions about this Privacy Policy or our data practices, please contact us at:
ZeGidPay LLC.
Email: legal@zegid.com
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ZeGid is a financial services platform, not a bank. All regulated financial services are provided through our licensed partners. For additional information, see the Investing, Cash Management, Wealth Management, and ZeGid Investing disclosures. Remittance is facilitated using stablecoins. Additional fees for securities may apply such as regulatory fees and fees to transfer securities externally. Please see our House Rules for more information. P2P services provided by licensed partners and not ZeGid.